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October 19, 2018 - Phase 5 featured in the CMA's 'Top 5 Picks' e-newsletter

Steve Hansen's article from his interview with Michael Dolenko, “Best practices for Customer Journey Mapping," was featured as #3 in today's CMA's Top 5 Picks newsletter:

https://www.the-cma.org/hubs#ufh-i-472224062

Written by Stephan Sigaud

Stephan Sigaud, MBA, is Phase 5’s Chief Marketing Officer. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer centricity. He has more than 25 years’ experience in Market Research and Customer Loyalty and Experience. A past Board Director of the Insights Association, he has also been volunteering with the Customer Experience Professionals Association (as past Chair of the CXPA Toronto Network) and the Canadian Marketing Association (as member of the Leaders Network and past co-Chair of the CMA CX Council).